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06.14.10 , In
Making Sales , by
Ron G Holland |
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Learn the Art of Conversation. People like talking about themselves and you should always encourage clients in this. Equally tell them a bit about yourself – chat about football, the weather, current affairs – any topic that gives you some common ground. Whether business to business or with consumers, people like to deal with others on a human level, and conversation is what separates us from the beasts.
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